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Frequently Asked
Questions
Our vision is to foster and maintaining friendships, encourage a mutually beneficial service, and ensure equitable opportunities for everyone. We provide exceptional quality services, focused on delivering enduring social success for participants, and acknowledging that sometimes a helping hand is the key to a full and joyful life. Through the use of individualised one-on-one plans, we empower individuals and their families to live their ideal life, celebrating diverse abilities, and promoting the experience, learning, and success of every individual living with a disability.
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How do I pay for STA?Short Term Accommodation (STA) is categorized under Assistance with Daily Living according to NDIS guidelines. It is available through CORE Supports. The amount of STA funding you can access may vary, so be sure to review your NDIS plan for specific details.
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How many people can attend?We provide Short Term Accommodation (STA) and respite services for groups of up to six participants. Larger groups can be accommodated upon request or through our special programs, such as Trips Away, offering greater flexibility and tailored experiences.
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How long can I stay?We offer Short Term Accommodation (STA) and respite support for durations ranging from a single overnight stay to two weeks. Extended stays may also be available on a case-by-case basis. The NDIS Pricing Guidelines provide up to 28 days of STA and respite funding per year, which you can use flexibly to suit your needs. To explore your options, contact our team today!
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What should I bring for my stay?We recommend bringing personal essentials, such as toiletries, a hat, and comfortable clothing.
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How do I pay for Day Option Activities?Day Options falls under the Social and Community Participation category, as outlined by the NDIS guidelines. This service is available through CORE Supports, helping participants build essential life skills, engage with their community, and enhance their independence.
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What support ratios do you cover?We offer flexible support tailored to individual needs, with options ranging from 1:1 support to group settings with a 1:5 ratio. This ensures personalised care and engagement while promoting social interaction and community participation.
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How do I sign up for Day Options Activities?Contact us through the website or call our office to discuss your interests and needs.
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What items should I bring for activities?Depending on the activity, bring a hat, sunscreen, drink bottle, and any required personal items. Specifics will be given in advance.
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Are meals provided during Day Options?Participants should bring packed lunches unless otherwise noted. Some activities may include shared meals or BBQs.
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How far in advance is the schedule available?Monthly schedules are published in advance so participants can plan their attendance accordingly
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